Blog Archives - Page 2 of 2 - Retail Excellence Ireland

2026 Shortlists for Store Awards & Customer Service Announced!

The Black Friday Report

The retail reports for Q4 this year have been pretty bleak, with many retailers trading down against last year and several reporting low footfall in-store in the weeks leading up […]

DPD Group’s e-Shopper Barometer Study

The DPD Group’s e-Shopper Barometer study, conducted in September/October this year across 21 European countries produced some interesting results. Across Europe, 79% of those surveyed intend to buy gifts online […]

Black Friday Preparations

  As you’re probably more than aware Black Friday and Cyber Monday are coming – falling on Friday November 25th and Monday November 28th this year. Traditionally, in the U.S. […]

The Connected Customer Journey

The digital revolution has raised the bar for retailers. A retailer may offer a smartphone app, same-day delivery, personalised recommendations and, say, mobile payments, but if these capabilities don’t blend […]