Responsible Retailer of the Year 2026

SUBMISSION FORM

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01 | ABOUT YOUR BUSINESS

Business / Brand Name*

Full name of the business or retail brand

Primary Contact Name*

First Last

Job Title / Role*

Email*

Retail Sector*

e.g. Fashion, Food & Grocery, Health & Beauty, Home, etc.

Business Size*

Independent (1-9)

Small (10-49)

Medium (50-249)

Large (250+)

Website

02 | SUBMISSION INSTRUCTIONS

Your submission is assessed across five pillars aligned to the UN Sustainable Development Goals. All responses are judged relative to your business size — a sole trader and a national chain are assessed fairly. Focus on specific examples and evidence of real impact.

Written Questions — Five Sustainability Pillars

Answer the written questions for each of the five pillars below. Each response must be between 100 and 300 words.
Quality of evidence matters more than length.
✔ Pillar 1: Planet — Environmental Impact (SDGs 6, 7, 12, 13, 14, 15)
✔ Pillar 2: People — Social Responsibility (SDGs 1, 2, 3, 4, 5, 8, 10)
✔ Pillar 3: Product & Supply Chain Integrity (SDGs 8, 9, 12)
✔ Pillar 4: Governance & Ethics (SDG 16)

03 | WRITTEN SUBMISSION

Please answer the questions for each pillar below. Judges assess impact relative to your retailer size, resources, and sphere of influence — not absolute scale. Reward is given for authenticity, measurable progress, and leadership.

PILLAR 1 | Planet: Environmental Impact

SDGs 6, 7, 12, 13, 14, 15 | Energy · Water · Waste · Packaging · Carbon · Circularity · Biodiversity

Q1a. What specific actions has your business taken to reduce its environmental impact?*

Include what you have done, when, and why. Cover energy, water, waste, packaging, carbon, or circularity as relevant to your business.

Q1b. What measurable outcomes or data can you share to evidence this environmental impact?*

Share any metrics, targets, or progress figures. Even estimates are useful. Judges understand smaller businesses may not have formal reporting.

PILLAR 2 | People: Social Responsibility

SDGs 1, 2, 3, 4, 5, 8, 10 | Fair Work · Wellbeing · DEI · Training · Community · Human Rights

Q2a. How does your business ensure fair working conditions, pay, and wellbeing for all employees?*

Include wages, contracts, hours, wellbeing policies, staff representation, DEI, and training or development opportunities.

Q2b. Describe your business’s contribution to its local or wider community.*

Include partnerships, donations, volunteering, community events, local employment, or social initiatives.

PILLAR 3 | Product & Supply Chain Integrity

SDGs 8, 9, 12 | Responsible Sourcing · Traceability · Supplier Standards · Innovation

Q3a. How do you ensure your products are sourced responsibly, and how transparent is your supply chain?*

Include supplier selection criteria, ethical standards, certifications, traceability, and any supplier engagement or development activities. Partial visibility is common and will be fairly assessed.

Q3b. Have you introduced any innovative or sustainable products, services, or business models?*

e.g. rental, repair, refill, product take-back, circular design, zero-waste ranges, or sustainable product credentials (Fair Trade, organic, recycled, etc.).

PILLAR 4 | Governance & Ethics

SDG 16 | Ethical Leadership · Transparency · Targets · Accountability · Integrity

Q4a. How does sustainability leadership show up at the top of your organisation, and what policies or targets do you have in place?*

Include formal or informal commitments, written policies, public pledges, certifications, or reporting. These are assessed relative to your business size.

Q4b. Is there anything your business is honest about NOT yet doing well, and what are you planning to change?*

Judges value self-awareness and honesty. This will not reduce your score — it may increase it. This award recognises meaningful progress, not perfection.

PILLAR 5 | Partnerships & Influence

SDG 17 | Collaboration · Customer Education · Industry Leadership · Advocacy

Q5a. Who do you collaborate with to drive sustainability impact, and how do you educate or inspire your customers?*

Include suppliers, NGOs, community groups, industry bodies, or other businesses. Also describe how you help customers make more sustainable choices — labelling, events, content, nudge strategies.

Q5b. In no more than 200 words, make the case for why your business deserves to win this award.*

What makes your approach authentic, innovative, or inspiring? What would judges remember about your submission?