Empowering Irish Retailers For 25 Years!

Dear Member

We are meeting Minister Heather Humphreys twice tomorrow by conference call. Call 1 is related to macroeconomic matters and support and recovery measures. Call 2 is related to more pressing Retail Industry requirements.

To my earlier question posed to the Department of Business asking could NON-ESSENTIAL retailers continue to operate online. The Department has reverted to confirm:

Retailers can continue to fulfil online orders, but this can only be done on the basis of the following:

  1. The administration/processing activities associated with online orders and fulfilment must be done home-based (i.e. remote working and not office based);
  2. The employer must have only a minimum level of staff on site (e.g. in warehouse) for fulfilment; and
  3. The requirements in relation to physical distancing must be rigorously adhered to in the carrying out of the fulfilment activities.

I want to also draw your attention to the guidance (attached) in respect of the following:

If you are providing an essential service, such as delivery, as per the guidance attached, please take note of the following:

Employers should take the following steps:
– refer to this guidance to decide whether your organisation is providing an essential service; it is not necessary to seek official authorisation

– if you are providing an essential service, you should identify those employees (including sub-contractors etc) who are essential to the provision of that service and notify them (this can be done by category of employee or by individual; it could include all employees of the organisation)

– if you are providing an essential service, latest public health guidance should be followed at all times

Employees should take the following steps:
– If your employer notifies you that you are an essential employee, or that you belong to a category of essential employees, you are permitted to travel to and from work

– When travelling to and from work, you should at all times bring with you either a work identification or a letter from your employer indicating that you are an essential employee, as well as one other form of identification


Please continue to monitor https://www.gov.ie/en/news/7e0924-latest-updates-on-covid-19-coronavirus/ for the latest updates from Government.


We will send an update to Members having consulted with the Minister and her team in the morning.


Yours sincerely,


The REI Team



David Fitzsimons

Group Chief Executive

Retail Excellence Holdings
Offices: Ennis & Dublin, Ireland | T: 00 353 65 6846927 | W: www.retailexcellence.ie | E:david@retailexcellence.ie