Retail Excellence operates a number of member groups including:
Retail Excellence eCommerce Group
Our eCommerce Manager and dedicated Committee aim to bring retailers together, to share experience, access online expertise and support members in their online journey at home in Ireland and abroad.
Retail Excellence is the sole provider of eCommerce Europe Trustmark in Ireland in association with Ecommerce Europe. By displaying the Trustmark logo, the retailer indicates to the consumer that their website is compliant with the latest Irish and EU legislation. Mystery audits are conducted regularly to ensure high standards are upheld. Statistics prove that a Trustmarked website will increase conversion rates by 40% and basket sizes by 30%.
We provide eCommerce support and education for all retailers, from those taking their first steps at home to those selling internationally.
We organise both Irish and international case study visits to leading online merchants.
Our bespoke eCommerce training sessions cover practical and relevant topics to assist you with growing your business online.
Partnerships with online players including Google whereby we deliver the Google Incubation Programme, training workshops with Facebook, Twitter and more!
eCommerce Dashboard reports highlighting the key online metrics each month.
Retail Excellence are active members of ECommerce Europe where we regularly attend international meetings to keep our Members updated on the latest global online trends.
Retail Excellence Loss Prevention Group
We recognize that loss prevention is a key issue for all retailers regardless of size, bricks and mortar or online. We have developed a Loss Prevention Handbook which outlines key areas for member focus. Our Loss Prevention Group is a forum where loss prevention experts share best practice and knowledge in dealing with this very challenging issue. Retail Excellence passes on these insights to the wider Membership to aid in reducing theft from their businesses.
Retail Excellence Garden Group
The Garden Group is taking a fresh approach to support the garden centre sector by raising the profile of our great garden centres in Ireland and profiling the horticultural expertise which each centre offers consumers. We support our garden centre members through our GroMór campaign which runs events in garden centres around the country and enhances the relevance of garden centres in local communities. GroMór is supported by Bord Bia, Westland and Bord na Móna.
Retail Excellence HR Network
We have a dedicated HR Network who meet and discuss current pertinent HR issues in the Retail Industry. We offer all Members a complimentary telephone support service to assist with day to day HR issues. Additionally, we offer the opportunity to tailor a specific HR package for your organization including policy documents, staff handbooks, recruitment and disciplinary assistance. Our member resource section on our website contains lots of useful templates and policy documents for members to use. We lobby actively on employment legislation and make regular submissions to the Low Pay Commission.
Retail Excellence Pharmacy
This group involves a significant number of pharmacy groups and independents which operate in Ireland. The group works to share best practice, improve retailing techniques and understand trends and category performance data. The group also shares pertinent trading data including current salary levels.
Retail Excellence Jewellery Group
This group involves over 120 jewellery stores around Ireland. The group works to share best practice, collate data and promote the jewellery sector. A central objective of this group is to promote the quality and authentic product which members sell which is not always the case when buying from international merchants.
Retail Excellence Town & City Revival
Retail Excellence work with a number of important stakeholders to advise towns and cities nationwide on town centre revival strategies. We run sessions to bring town stakeholders together and assist with town plans and town team development.